Case Management & Clinical Care
The case management team at Palm Primary Care collaborates closely with patients and their clinical care providers to thoroughly evaluate each patient's unique healthcare needs and ensure they are properly addressed.
Case Management with Concierge Care
Palm Cares is a concierge-style case management program. Under Palm Cares, we provide personalized assistance and guidance to our patients throughout their healthcare journeys. This program combines case management with concierge care, offering customized attention at no extra cost.
Our concierge case management model is particularly beneficial for high-risk patients. By focusing on quality of care, continuity of service, and cost-effectiveness, our case managers provide advocacy and guidance that lead to real rewards for our patients, including reduced risk of adverse health outcomes, improved health and well-being, and enhanced quality of life. When you become a patient, you automatically receive our Palm Cares concierge-style services.
Quality is Our Primary Goal
We prioritize quality of care, and our expert and compassionate case managers understand each patient's needs and work to coordinate the appropriate level of care. They also provide coaching, guidance, and support to our patients.
Continuity of Our Cost-Effective Services
Our diligent team strives to maintain the continuity of services, which ensures that quality of care is maintained for every patient at Palm Primary Care. Our case managers achieve this through effective communication and coordination, ensuring that all members of a patient's care team are familiar with their needs and preferences.
To optimize cost-effectiveness, we conduct targeted analyses to identify the most effective care plans for our patients' conditions, reducing the risk of future complications or illness in a cost-efficient manner.
Our case management team is available 24/7 to serve our patients and their healthcare needs. Find out more about our concierge-style case management services by contacting us at (866) 840-7728.
